FAQ
Where is my order shipping from?
Most orders ship from our warehouse in sunny California, USA.
Some specialty items ship directly from Japan.
When will my order ship?
Orders are shipped Monday through Friday. You will receive tracking information once your order has left our warehouse.
How long does shipping take?
Here is a list of our available shipping methods and their estimated delivery times.
Domestic Shipping Within USA
- USPS: 2-7 days
- UPS: 2-7 days
International Shipping
- Airmail: 14-28 days
- Priority: 4-14 days
- UPS: 4-14 days
Orders shipping internationally may experience unexpected delays due to customs or other fluctuating international shipping conditions.
Do you ship to Japan?
No.
日本に発送しません。
Support
Still need help with something?
Fill out this form: