FAQ

Where is my order shipping from?

HMarket’s two warehouse stocking solution, with one location in fabulous Taiwan and one in sunny California, lets us bring top quality goods to our customers around the world quickly and affordably.

When will my order ship?

Orders are shipped Monday through Friday, during regular business hours. You will receive tracking information regarding the status of your order once it has left our warehouse.

How long does shipping take?

Here is a list of our available shipping methods and their estimated delivery times.

Domestic Shipping Within USA

  • USPS: 2-7 days
  • UPS: 2-7 days

 

International Shipping

  • Airmail: 14 – 28 days
  • Priority/ePacket/EMS: 4 – 14 days
  • UPS/FedEx: 4 – 14 days

 

Orders shipping internationally may experience unexpected delays due to customs or other fluctuating international shipping conditions.

Do you ship to Japan?

No.

日本に発送しません。

Support

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    Email: [email protected]

    Phone: (858) 602-1169

    Address: 5450 Complex Street #302, San Diego, CA, 92123

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